Customer Service Representative Job at LaSalle Network, Portland, OR

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  • LaSalle Network
  • Portland, OR

Job Description

We are looking for a friendly, dedicated and detail-oriented Customer Service Representative to join our client’s team. In this role, you will be the first point of contact for customers, helping to address their inquiries, resolve issues and provide a positive experience.

Customer Service Representative Responsibilities:
  • Respond to customer inquiries via phone, email, live chat or in person in a professional and courteous manner
  • Resolve customer concerns efficiently and effectively, escalating issues when necessary
  • Provide accurate information about products, services and policies
  • Process orders, returns, and exchanges accurately and promptly
  • Maintain detailed and accurate records of customer interactions
  • Collaborate with other departments to ensure seamless customer service
  • Identify opportunities to improve the customer experience and recommend solutions
Customer Service Representative Requirements:
  • High school diploma or equivalent; additional education is a plus
  • Previous experience in a customer service role is preferred but not required
  • Excellent communication skills, both verbal and written
  • Strong problem-solving and decision-making abilities
  • Proficiency in using computers and customer service software
  • Ability to remain calm and empathetic in challenging situations
  • Strong organizational skills and attention to detail


If you meet the qualifications, we invite you to apply today!

Thank you,

Nereida Gonzalez
Project Manager
LaSalle Network

Job Tags

Contract work,

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