Inbound Call Center Agent Job at Atlas Group, Austin, TX

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  • Atlas Group
  • Austin, TX

Job Description

Are you a people person with a knack for problem-solving? Do you thrive in a fast-paced environment where no two days are the same? If you’re looking for a role that offers professional growth and flexibility, we have the perfect opportunity for you.

 

Why You’ll Love This Role

  • Connect with People : Be the friendly voice on the other end of the line, helping customers with their needs and leaving a lasting positive impression.
  • Flexible Scheduling : Whether you're an early bird or a night owl, we offer schedules to suit your lifestyle. Great for students, parents, or anyone seeking balance.
  • Vibrant Austin Office : Work in the heart of Austin, surrounded by a supportive team and a city full of culture and opportunity.
  • Career Growth : Unlock development opportunities with comprehensive training and clear pathways to advance within the company.

What You’ll Be Doing

  • Handle inbound customer inquiries with professionalism and care.
  • Resolve problems efficiently and effectively while delivering excellent service.
  • Accurately document customer interactions in our systems.
  • Collaborate with your team to continuously improve the customer experience.

What We’re Looking For

  • Strong Communication Skills : You are confident, clear, and friendly over the phone.
  • Tech-Savvy : Comfortable navigating computer systems and multitasking.
  • Customer-Centric Mindset : Passionate about helping people and finding solutions.
  • Adaptability : Thrive in a dynamic environment and handle challenges with ease.

Perks of the Job

  • Competitive hourly pay with performance-based bonuses.
  • Flexible schedules to accommodate your lifestyle.
  • A diverse, inclusive, and supportive team environment.
  • Paid training to set you up for success.
  • Comprehensive health, dental, and vision benefits for full-time employees.

Ready to Join Us?

If you’re ready to start a rewarding career and be part of a team that values your contributions, we’d love to hear from you. Apply today to take the first step toward an exciting future.

Job Tags

Hourly pay, Full time, Flexible hours, Night shift,

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