Job Description

We are looking for a dynamic and dedicated Medical Receptionist who works with a team to greet patients virtually and prepare them for their appointments providers. This vital role will attend to patients by phone and in person. Empathy and efficiency are required to facilitate the smooth running of our mental healthcare environment and quality of patient care.

This Medical Receptionist must have excellent customer service skills. They must posses the ability to function well in a high paced environment. A high school diploma or GED plus one to three years work experience in the field is required. Bilingual is a plus! 

Administrative Duties:

• Greet and check-in patients
• Ensure patient information is accurate including billing information
• Maintain and manage patient records
• Insurance verification
• Answer phones
• Collect co-pays and payments
• Move patients through appointments as scheduled
• Know and understand medical office procedures and policy
• Complete other clerical duties as assigned
• Ensure reception area is well maintained, neat and clean
• Safeguard patient privacy and confidentiality

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