Job Description

Summary:

Manages the Salesforce application by validating that all data standards are followed, configuration management, key point of contact for Salesforce production issues, managing training, writing test cases and working closely with IT as needed. Responsible for troubleshooting production errors and reporting technical issues to IT. Provide statistics and data reports for management.

Responsibilities:

• Manages data standards and data integrity including all field values

·       Performs data audits, data cleaning, migration, and archiving 

·       Creates Salesforce reports to track opportunities, contacts, leads, accounts, etc.

·       New employee training on the Salesforce application

·       Creation and management of training material

·       Key point of contact for all end user issues including bugs and minor enhancements

·       Provides statistics on end user issue resolution

·       Liason to IT for all bug fixes and minor enhancements

·       Responsible for testing all bug fixes and minor enhancements which includes requirement tracking and

·       Manages all tickets entered by end users

·       Secures Salesforce database by developing policies, procedures and controls

·       Miscellaneous duties and special projects as needed

Qualifications:

-  Bachelors degree in Computer Science or related field (Required)

- 3 years of database management experience that includes field value management. Preference Salesforce experience (Required)

- 5 years of database management experience that includes field value management (Preferred)

- 2 years experience designing, developing, and producing reports from a database application (Required)

- 4 years of experience designing, developing, and producing reports from a database application (Preferred)

- 5 years of Experience with  database software/web applications (Required)

- 5 years of Experience managing end users (Required)

Required Knowledge, Skills, and Ability:

- Strong analytical and organizational skills.

- Eye for detail and accuracy.

- Ability to understand business needs.

- Strong leadership skills.

- Up-to-date knowledge of technology.

This is the pay range that Magnit reasonably expects to pay for this position: $38.00/hour-$40.00/hour

Benefits: Medical, Dental, Vision, 401K (provided minimum eligibility hours are met)

Magnit has an ongoing commitment to the diversity and inclusion of all team members. We believe that embracing diversity leads to innovation and helps address the needs of the business. We welcome individuals from different backgrounds, experiences, and cultures to join our team. We value this diversity and strive to create an inclusive environment that celebrates these unique perspectives, allowing you to contribute to your full potential. Finally, but most importantly, we expect all team members to be treated with dignity and respect.

If you have a disability and need an accommodation in relation to the online application process, please email us at Roche.Accommodations@magnitglobal.com

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