Service Department Manager Job at TENTH MOUNTAIN LLC, Coral Springs, FL

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  • TENTH MOUNTAIN LLC
  • Coral Springs, FL

Job Description

The ideal candidate will have experience with Roofing Service & Repairs. This mandatory experience must include COMMERCIAL and RESIDENTIAL knowledge of roofing systems. Must have experience with building and maintaining relationships with builders, property managers, homeowners and building owners.

DUTIES INCLUDE:

· Supervising roofing crews

· Delegate and direct service tasks, monitor the progress of current projects, and manage service team members to ensure the team's objectives are met.

· Perform administrative tasks, such as manage and update billing, process material orders,

· Maintain service job board and evaluate its efficiency.

· Resolve service problems and improve methods to increase productivity and customer service.

· Uphold customer service to ensure the company's high standards, efficiency, and productivity goals are met.

· Must have professional appearance and mannerisms.

· Ordering product and scheduling delivery

· Knowledge of customer service principles and practices

· Meet with customers about leaks and repairs.

· Inspect and document work both prior to and after repairs.

· Document work with photos.

· Enforce safety rules.

· Weekend and On-Call hours may apply

QUALIFICATIONS:

· A bachelor's degree in business, administration, or related field or an equivalent amount of experience in the construction industry

· Excellent leadership, communication, and customer service

· OSHA 30 certification (preferred)

· Working knowledge of Windows computers

· Must have a valid driver’s license.

BENEFITS

· Excellent starting salary.

· Benefits: Health, Dental, Vision, Life Insurance, Uniform, Retirement Plan

· Paid time off after employment requirement is met.

Job Tags

Full time, Weekend work,

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