Job Description

Crumbl Cookies is a cookie bakery where we make everything from scratch daily. We have a full rotating menu with different cookie flavors each week. We want to consistently provide an experience that is unique, simple, and delicious. Inside pick-up, curbside, delivery, and catering is always available.

Required Qualifications:

• At least 18 years old
• Reliable Transportation
• Must work well with others, and have a professional demeanor

Full Job Description

A Shift Lead is someone who is in charge of managing one of your working shifts. Shift leads are responsible for completing the duties outlined in the “Baker” job description. Additionally, their duties revolve around direct reports to the general director. A direct report provides and demonstrates task instructions, manages attendance, and measures key performance indicators. You should keep records and produce reports that will help to review the team’s performance.

Exceptional communication skills and a passion for excellence are necessary for success in this role. Previous leadership experience is a plus.

Shift Lead Responsibilities

• Ensure employees reporting to you meet performance expectations
• Effectively instructing other employees on the shift
• Establish a safe, secure, and healthy work environment
• Meet deadlines
• Approve work hours
• Maintain excellent customer service at all levels

Shift Lead Requirements

• Previous leadership experience preferred
• Notable communication skills
• An eye for detail and accuracy
• Reliable, with high integrity and a strong work ethic
• A team player
• Professional appearance and attitude
• Computer literacy
• Proactive organizational skills
• Ability to keep a positive attitude in a fast-paced environment

Position Specific Requirements:

- Measuring/combining ingredients, using standing mixers, large double door ovens and other commercial kitchen equipment. (If 18 years of age or older)

- Decorating and displaying finished product in a quick, concentrated manner.

- Greeting customers, answering questions, making recommendations, and accepting orders/payments.

- Communicating inventory, production levels and delivery orders to shift leads/key holders.

- Cleaning and restocking workstations to set up next shifts for success.

• Work Address: 6270 Naples Blvd Suite 3, Naples, FL 34109
• Shift: Looking for flexibility for both AM and PM Shifts includes Saturdays *Store is closed on Sunday*
• Store Hours:
• Monday-Thursday: 8am-10pm
• Friday-Saturday: 8am-12am
• There are also early morning (5am shifts available when customers are not in the store)

This job is an hourly part-time position. Work as many as 36hrs or as little as 10 hours a week. You tell us.

Responsibilities

• Smile
• Make Connections with team members and guests
• Honors and encourages others to follow the visions and values of the restaurant
• Ability to multitask quickly, yet thoroughly
• Have the ability to communicate effectively in English
• Have the ability to lift and carry 10-55 lbs.

More information will be provided after you apply and as you go through the interview process. Training will be provided before store opening.

Opportunity available to those interested in growing with the company.

Did someone say cookies? In four years, Crumbl has grown from a humble cookie shop to a booming franchise with over 400 locations in 40+ states. Crumbl is honored to be the second largest cookie company in the nation and fastest growing cookie company in the world! Our rotating menu offers new flavors every week while regularly bringing back crowd favorites and unique original recipes. We pride ourselves on being tech-focused, an agile workplace that values hard work, listening to our customers, and pure deliciousness. Ultimately, our goal is to bring friends and family together over a box of the best cookies. Pick up, delivery, and catering options available.

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